You have questions? Well we have answers. We have answers to the hard questions that customers ask us everyday, plus the easy ones too!
If you don't find the answer to your specific question, simply email us or call us here at the store (912) 236-0100.
Q: Where is Kitchens on the Square?
A: Kitchens on the Square is located at 38 Barnard Street in downtown Savannah. We are between Broughton Street and Congress Street, 1/2 block south of Ellis Square. You can also find us on any computer with an internet connection on Facebook.
Q: What are your store hours?
A: This is an easy one! Monday-Saturday (10am-6pm) and Sunday (10am-4pm). We are closed most major holidays, because those are the best times to give your kitchen gadgets a good run!
Q: Where is the closest parking lot?
A: Off street parking is available during the day(but it's as rare and expensive as beachfront property). We suggest you avoid the hassle of feeding the meters and use one of the many public parking garages. Whitaker Street Garage is the most convenient.
The parking situation changes at five and there is a small window of opportunity where off street parking is free and abundant (You don't have to feed the meters after five and many of the working drones have gone home).
Q: Tell me about your cooking classes?
A: Check out the cooking classes page on our site or just go ahead and sign up and see for yourself how fun it can be to cook with a bunch of crazy ladies who approach cooking with wanton abandon!
Q: Do you get frequent visits from your celebrity chef neighbor?
A: Everyone wants to be in the presence of greatness and we are no different. Our famous neighbor is a busy "Lady" but we are often graced by her staff. We get the opportunity to occasionally supply the show with some things they may need. On rare occasions we actually get the "Lady." We are just glad to have a minuscule role in this fantastic local phenomenon.
Q: Do you have everything in the store in your home?
A: Do we ever!?! While we don't all own one of each item in the store, we do all enjoy the gadgets and goodies just as much (if not more) than the average person. That is why we have made it our life's work to spread this joy on to the next kitchen. Besides, someone has to make sure all this stuff works, and who better to manage quality control but the staff. Every employee is knowledgeable in the product that we carry. So the answer is yes...We all own more kitchen gadgets that the law allows and our lives are better for it!
Shipping Policies
| Domestic Shipping Rates |
| Order Amount |
Shipping |
| $0-$10 |
$7.00 |
| $10.01-$25.00 |
$10.00 |
| $25.01-$50.00 |
$13.00 |
| $50.01-$300.00 |
$15.00 |
| $300.01- and up |
7% of order total | | Canada Alaska Hawaii AFP & AFE | | $0-$60 | $30.00 | | $60.01-$100.00 | $35.00 | | $100.01-$200.00 | $40.00 | | $200.01- and up | 22% of total order |
All orders are shipped via UPS or USPS. Each order requires two to three days of processing prior to being shipped. Orders received on the weekend will ship on the following Monday, unless it is a holiday. Orders placed on holidays will typically ship the next business day. Orders shipped to Canada and International United States Military installations ship in 2-3 business days and are in transit for an additional 7-10 days. Some orders may take more processing time than others.
Return Policy
If item was received damaged, defective, or incorrect please contact us and we'll remedy the problem!
Call Tag Request (click here)This e-mail address is being protected from spambots. You need JavaScript enabled to view it
We cannot accept returns of certain items, including:
- Any item that is returned more than 30 days after purchase.
- Any item that is not in its original condition, is damaged, is missing parts, or used.
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